Welcome to the website of SLATE NEST LLC (hereinafter referred to as “the Company”). Our shipping terms are designed to provide you with detailed information about product shipping and delivery. Please read the following terms carefully to ensure you understand the shipping process.
- Shipping Area
We offer domestic and international shipping services within the United States. Specific shipping options and times depend on your order’s destination. - Domestic Shipping
Shipping Time: Once your order is confirmed and processed, it is expected to arrive within 3-7 business days. Actual time depends on your geographic location and the shipping method you choose.
Courier Companies: We work with several major courier companies, including:
United States Postal Service (USPS)
FedEx
United Parcel Service (UPS)
We will select the best courier company for shipment based on your order and destination. - International Shipping
International Shipping Time: International orders typically take 7-21 business days to ship. Actual shipping time may vary depending on the destination and customs procedures.
Shipping Costs: International shipping costs vary based on order weight, destination, and the courier service chosen. All costs will be clearly displayed at checkout. Customs Duties and Taxes: Please note that international orders may be subject to import duties and taxes, which are payable by the recipient upon arrival of the package at its destination. SLATE NEST LLC is not responsible for any additional duties or taxes. - Tracking Information
Once your order has been shipped, we will provide you with a tracking number via email. You can use the tracking number to check the package’s shipping status on the relevant courier company’s website. - Shipping Issues
If you encounter any problems during shipping, such as a lost or delayed package, please contact our customer service team immediately. We are committed to providing you with support and solutions. - Order Cancellation
You can cancel an unshipped order at any time before it is processed. Once the package has been shipped, the order cannot be cancelled. - Changes to Terms
We may update our shipping terms from time to time. All changes will be posted on this page with the update date. Please check regularly to ensure you are aware of the latest shipping terms.
Thank you for choosing SLATE NEST LLC. We look forward to providing you with excellent service and ensuring your order is shipped smoothly!