Welcome to the SLATE NEST LLC (hereinafter referred to as the “Company”) website. This Terms and Conditions Policy outlines the conditions for your use of our website and services. By using our website, you agree to abide by the following terms and conditions.
- Purchase Terms
All purchases made on the SLATE NEST LLC website are one-time sales. You will receive an order confirmation after placing your order, and once confirmed, you agree to the completion of the transaction. - Billing Terms
After you place your order, we will process your billing based on the payment information you provide. Please ensure that all information you provide (such as credit card number, billing address, etc.) is accurate to avoid affecting order processing. If payment fails, your order will not be processed. - Return Policy
Our return policy applies to both opened and unopened products. If you are not satisfied with your purchase, you may request a return within 30 days of receiving the product, regardless of whether it has been opened.
Please note that returned products must be in good condition and undamaged. Returned products must be accompanied by their original packaging and any accompanying accessories, instructions, etc. - Returns Process
Please contact us before requesting a return to obtain authorization:
Phone: (339) 565-8594
Email: [email protected]
Once your return request is approved, you will receive return instructions, which you will need to follow to return the item. Return shipping costs will be borne by the customer unless the item is defective or incorrect. - Refund Processing
Once we receive the returned item and confirm its condition, a refund will be processed. The refund will be processed through your original payment method and will typically take 3-5 business days to appear in your account. - Changes to Terms
We may update this Terms and Conditions policy from time to time. All changes will be posted on this page with the update date. Please check regularly to ensure you are aware of our latest Terms and Conditions policy.
Thank you for choosing SLATE NEST LLC. We look forward to providing you with excellent products and services!